Frequently Asked Questions

Cash on delivery is as simple as the term suggests. Here’s how it works:

1. You order the item using the “Cash on Delivery” option.

2. The item is then delivered to your doorstep.

3. You pay cash to the delivery person for the amount as mentioned in the invoice.

That’s it. It’s as simple as ABC 😉

* Please note that Cash on Delivery is not available outside Colombo and suburbs. This was a difficult decision to make but a decision nevertheless that had to happen due to inefficient payment system by the courier companies.

Because we like it that way.

Please read our page on refund policy for more details.

Our deliveries are operated via in-house delivery team and professional courier companies.

For more details, read our shipping policy.

We can provide all kinds of goods that are deemed ethical and lawful. If you can’t find it at our website, please contact us and we will try our best to provide you the item at the best possible price.

If you have any further questions that require answers, feel free to use the contact us page.

The agent of the brand provides official warranty for the product.

Well, you are protected by our 7 day return policy. Please read our return policy for more information with regarding to this.

Yes, by all means you can. All items are available to purchase at our showroom.

Location: #2, Mugalan Road, Colombo 6

Our operating ours are from 9.30AM to 6PM (Mondays to Fridays) and 9.30AM to 4PM on Saturdays. We are closed on Sundays.

Please call us during operating hours. If you are still unable to reach us during working hours, please file a complaint against this matter, with the time and date you called to [email protected] and we will take severe action against our customer care team after finding the problem.

If you still have mercy on us and wish to place an order, you can email us with your contact number to [email protected] and we will get back to you. You can also contact us via message on our facebook page.

Did you know that the most premium brands such as Samsung, Apple, Panasonic are Made in China. All factories of the best brands in the world are now established in China due to the low cost of production in the country. Thus, our products end up coming from China.

Same way we trust you when sending via cash on delivery. You can easily reject the delivery and not pay for the order, but we will have to bear the loss of the delivery charge.

We have been in business for over 4 years and customer trust is our highest priority. Do trust us, we will serve you better every time 🙂